Customer reviews

Had one of the best experiences at a dealer I’ve had here at Gravity. Great group of guys just selling cars. Stedman, Nick, and Richard were all great to work with. We were hesitant as both my fiance and I haven’t bought from a place like this before and came out happy to have come in and gave them our business. All promises kept.

Great experience purchasing my car! Nick and Akash were very helpful, professional, and made the entire process easy and smooth. Highly recommend!

Great experience, made shopping for a new vehicle super easy. I worked with Stedman and he was super helpful through the process.

Searching for a Tesla online can be a very stressful experience. Between misleading descriptions on some online car-shopping apps, confusing advertisements, and the uncertainty of buying a vehicle from hundreds of miles away, I approached the process with a lot of caution. Fortunately, I had the pleasure of working with Kash Patel at Gravity Autos in Jacksonville, and he made the entire experience a great one. One of my biggest concerns was placing a non-refundable deposit on a car I had never seen in person. Since my best friend John lives in the Jacksonville area, Kash agreed to meet with him and spend considerable time going over the Tesla in detail. Together, they checked the car carefully and verified the features that were particularly important to me, including the Tesla hardware and Autopilot/Autosteer capabilities. Kash never made me feel rushed and was willing to take the time necessary to make me comfortable buying a car from several hundred miles away. Once I decided to purchase the car, I paid the deposit and booked a flight from Birmingham, Alabama, to Jacksonville to see the Tesla myself and complete the deal. Kash personally met me at the Jacksonville airport—in the middle of a local rainstorm—and drove me back to the dealership. Once we met in person, we immediately hit it off. He was funny, witty, personable, and genuinely enjoyable to spend time with. Kash walked me through every part of the purchase process and then even drove me to a local branch of my bank, where I had wired the purchase funds, so I could obtain the cashier’s check for the dealership. I was apparently so excited about finally getting my Tesla that afterward I left to have dinner with John and completely forgot that my luggage was still sitting at the dealership! When I realized what I had done, Kash actually volunteered to bring my luggage to me. I couldn’t bring myself to make him do that, but the offer says a lot about the kind of service he provided. Buying a car long-distance requires a certain amount of trust, and Kash went out of his way throughout the process to earn mine. Thanks to Kash and the entire team at Gravity Autos Jacksonville for making what could have been a stressful experience into a fantastic one. And a special kudos to my best friend John for being my local eyes and ears early in the process! Five stars from me.

Cash helped me out. Wasted no time and so was the rest of the crew definitely recommend coming here

Trevor was very helpful and knowledgeable and a great salesman

Just purchased my Nissan Murano and I’m ready to roll Stedman was my salesman and he made life very easy.

Trevor rocked it today and helped us out with an urgent extremely time sensitive situation. We appreciate ya sir!!

First time buying from Gravity - I'm out of state and the buying experience with Trevor (my sales guy) and Adam (finance) was professional and transparent. Love the car but these guys really delivered on a positive car buying experience. thanks guys!

I really and truly rate gravity 5 stars because of my experience with Trevor he was polite and very very helpful he went way beyond helpful 😃

Trevor gave me a honest,and upfront view of how the banks view your credit to job ratio. I appreciate his honesty and hopefully we can work together in the future.

salesperson Trevor was very responsive. Provided details of the vehicle And a video for us to review within the hour of contacting them. Very transparent and friendly group We've worked with gravity Atlanta it's nice to meet gravity Jacksonville

Found the exact car I wanted when no one else could. Great people!

From the online inquiry to delivery, everyone was responsive and knowledgeable. The delivery walkthrough of the car's features was a really nice touch.

From start to finish, this was the best car buying experience I've ever had. My salesperson was friendly, knowledgeable, and never once pushed me toward something I didn't want. She listened to what I needed and had three great options ready when I arrived. The test drive was relaxed, the pricing was clear and fair, and the finance process took less than an hour. Everything was explained in plain language, and I left feeling confident about my decision. The car was spotless, fully detailed, with a full tank of gas and both keys. The whole team was welcoming and made me feel like a valued customer, not just a sale. I'll definitely be coming back for my next vehicle and recommending them to my family and friends.